Dear Customer,
Thank you for choosing our services. To ensure you are informed at every step of the purchasing process, we would like to explain our shipping policy.
Shipping Policy Overview:
Partner Shipping: Our products are usually shipped directly by selected partners. This strategy ensures that the products you purchase are shipped from the nearest warehouse directly to your hands, optimizing logistical efficiency and reducing delivery times.
Processing Time: The processing time for orders is generally 2 to 4 hours after purchase. Note that processing time refers to the time from when you place the order until the partner ships it.
Transit Time: Generally, your order will be delivered within 1 to 3 business days after shipping. Transit time may vary depending on your geographical location and logistical situation.
Handling Exceptional Situations: If any issues arise during transportation, such as delays or product damages, our customer service team is available to resolve any inconvenience and ensure your satisfaction.
We are committed to maintaining transparent and efficient communication to keep you updated at every stage of the purchasing process. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
Thank you again for your trust and support. We look forward to continuing to provide you with high-quality products and services.
Sincerely,
Houze Team
